1. What We Collect
To provide our services, aXstudio collects the following information:
- Email address: For account creation and communication
- Text prompts: The prompts you submit for AI generation
- Generated content: Images and videos created through our platform
- Usage logs: Service usage data for improvement and troubleshooting
2. What We Do NOT Collect
Your privacy is important to us. We explicitly do NOT collect:
- Biometric data: No fingerprints, facial recognition, or voice prints
- Medical data: No health or medical information
- Identity profiling: No behavioral or psychological profiling
- Government IDs: No passport, driver's license, or national ID numbers
- Payment card data: Payment processing is handled by Stripe; we do not store your card details
3. Why We Collect Data
We use collected data for the following purposes:
- Account access: To authenticate and provide access to your account
- Service improvement: To enhance our AI models and user experience
- Abuse prevention: To detect and prevent misuse of our platform
- Billing: To manage credits and payment transactions
4. Data Retention
Data is retained only as necessary to operate the service or comply with legal obligations. You may request deletion of your data by contacting our support team.
5. Data Sharing
We respect your privacy and handle your data responsibly:
- No selling: We do not sell your personal data to third parties
- Infrastructure providers: We share data only with essential infrastructure providers (cloud hosting, AI model providers) necessary to deliver our services
- Legal requirements: We may disclose data if required by law or legal process
6. Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain data processing activities
8. Account Deletion
You have the right to request deletion of your account and associated data.
To request account deletion:
Email us at support@axstudio.ai with the subject "Account Deletion Request" and include your registered email address.
Requests are processed within 7 business days. Upon deletion:
- Your account and profile data will be permanently removed
- Generated content will be deleted
- Any remaining credits will be forfeited
9. Contact
For privacy-related inquiries or to exercise your rights, please contact us at: